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Connection problems

Posted: 04 Jan 2009, 21:38
by Pert
Hi, with my brother we tried to play Conflict of Heroes today. I could host the game, but brother couldnt connect and vice versa. No matter what the ip address was written in, there was only one message: connection timed out.

Can anyone help please ? We tried everything I think, disabling antivirus, disabling firewalls...

Thanks.

I was named as Pert Pert when we tried, if it helps when identifying our attempts to connect.

Posted: 06 Jan 2009, 09:47
by Jerome
Hi!

According to the logs, the problem comes from your brother's computer.
Your brother's computer was able to send a connection request, but the response never reached it.
That's because your brother is behind a router or a firewall or both.
If you believe that he tried disabling the firewall but to no avail, it means he is behind a router.

Here is what you can do:
- tell your brother to enable UPnP on his router (the router may actually be a broadband Internet box functioning as a router).
- if it can't be done or doesn't work, ask you brother to change the settings of his router to manually redirect port UDP 1805 to his computer. It implies that he has to allocate a fixed IP address to his computer.

I wish I had a simpler solution!